Terms & Conditions

Each section of our Terms & Conditions is thoughtfully designed to reflect the values we uphold and our commitment to ensuring a clear, secure, and seamless experience for every customer who chooses Astra Holidays.

Effective Date: 29.04.2025

Welcome to Astra Holidays


Your smarter travel journey begins here. 


Please carefully read these Terms and Conditions ("Terms") before accessing or using Astra Holidays ("we," "us," "our," or "the Platform"). By accessing, browsing, or using any part of the Platform, you ("you," "your," "User," or "Traveler") agree to be bound by these Terms. 


If you do not agree with any part of these Terms, you must immediately cease use of our services. 

Acceptance of Terms

Your use of Astra Holidays services signifies your acceptance of these Terms and any future modifications. 

We reserve the right to update, amend, or modify the Terms at any time without prior notice. Continued use of the Platform following changes constitutes acceptance. 

User Responsibilities

You agree that: 


  • You are at least 18 years old and possess the legal authority to enter into this agreement. 


  • All information supplied by you is true, accurate, current, and complete. 


  • You are responsible for safeguarding your account credentials and for all activities under your account.

     

  • You will use the Platform only for lawful purposes. 


You acknowledge that any violation of these Terms may result in the cancellation of your booking(s), denial of access to our services, and/or legal action

Booking Terms and Payment

  • All bookings are subject to availability and confirmation. 


  • Pricing may fluctuate based on market changes. Astra Holidays is not responsible for price discrepancies or availability errors caused by third-party suppliers. 


  • Full payment or partial deposits are required as per the specific travel package or service. 


  • Refunds, modifications, and cancellations are subject to the supplier’s policies and may involve fees or non-refundable amounts. 


  • Astra Holidays is not liable for any supplier defaults, bankruptcies, or service disruptions. 

Travel Requirements and Insurance 

You are solely responsible for ensuring you meet all passport, visa, and health requirements for your trip. 


We strongly recommend purchasing comprehensive travel insurance to cover unforeseen events, medical emergencies, cancellations, or losses. 


Astra Holidays does not provide insurance coverage and assumes no responsibility for losses not covered by your insurer. 


User-Generated Content 


You may submit content such as reviews, feedback, photos, or other materials ("User Content").


By submitting User Content, you grant Astra Holidays a perpetual, irrevocable, worldwide, royalty-free, transferable license to use, copy, modify, display, distribute, and publish such content for any purpose, without compensation or acknowledgment to you. 


You warrant that: 


  • You own or control all rights to your User Content.


  • Your User Content does not infringe any third-party rights, violate any laws, or contain harmful material. 

Prohibited Conduct


You agree not to


  • Use the Platform for any unlawful, fraudulent, or malicious purpose. 


  • Upload viruses, malicious code, or other harmful materials. 


  • Interfere with the security or functionality of the Platform.


  • Impersonate any individual or entity. 


  • Attempt unauthorized access to the Platform’s systems. 


Violation of these rules may result in immediate termination of your account and legal action. 


Intellectual Property


All trademarks, logos, service marks, text, graphics, photos, software, and other content on the Platform are owned by Astra Holidays or its licensors. 


Unauthorized use, reproduction, or distribution is strictly prohibited without prior written consent. 

Disclaimers and Limitation of Liability 


  • Platform Use: The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. 


  • Third-Party Services: We do not guarantee, endorse, or assume liability for any third-party services or content. 


  • No Warranties: We make no warranties regarding the completeness, security, reliability, quality, or availability of the Platform. 


  • Maximum Liability: Under no circumstances shall Astra Holidays, its affiliates, agents, directors, or employees be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Platform or services, even if advised of the possibility of such damages. 


  • Aggregate Cap: Astra Holidays’ maximum cumulative liability, if any, shall not exceed the total fees paid to us by you for the services related to the claim. 

Force Majeure  


Astra Holidays shall not be liable for any failure or delay in performance due to events beyond its reasonable control, including but not limited to natural disasters, strikes, governmental actions, pandemics, technological failures, or disruptions caused by third-party suppliers. 


Indemnification


You agree to defend, indemnify, and hold harmless Astra Holidays, its officers, directors, employees, agents, and affiliates from and against all claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising from or related to: 


  • Your breach of these Terms. 


  • Your violation of any applicable laws or third-party rights. 


  • Your misuse of the Platform. 

Governing Law and Dispute Resolution


These Terms are governed by the laws of [Insert Jurisdiction — e.g., India], without regard to conflict of law principles. 


  • Any disputes shall be exclusively resolved through binding arbitration in [Insert City], under the rules of the [Arbitration Institution]


  • Each party shall bear its own legal costs unless otherwise determined by the arbitrator. 

Termination


We reserve the right to suspend or terminate your access to the Platform at any time without notice, for any reason, including breach of these Terms. 

Modifications to Terms 


We may modify these Terms at any time. Updated versions will be posted on our Platform and are effective immediately upon publication. 


Your continued use of the Platform after any changes signifies acceptance.


Contact Information


For any questions, feedback, or complaints regarding these Terms, you may contact us at: 


📧 Email: tours@astraholidays.in 


🌐 Website: www.astraholidays.in  

Welcome to Astra Holidays

Your journey to smarter travel planning starts here. Before using our services, please read these Terms & Conditions carefully.

Acceptance of Terms

By accessing or using Astra Holidays, you confirm that you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not access or use our platform.

User Accounts

To access certain features, you may be required to create a user account. You are solely responsible for maintaining the confidentiality of your login details and for any activity conducted under your account.

User Content

Our platform may allow you to submit content such as travel notes, comments, and uploaded files ("User Content"). You retain ownership of your content. However, by submitting it to Astra Holidays, you grant us a worldwide, royalty-free, non-exclusive license to use, host, reproduce, adapt, and display your content to improve the user experience.

Prohibited Conduct

You agree not to misuse the platform or engage in any behavior that violates laws or harms the experience for others. Prohibited actions include but are not limited to:

Uploading viruses or malicious code

Engaging in spam or phishing


Impersonating individuals or organizations


Disrupting system functionality



Your privacy is important to us. Astra Holidays handles your personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection and use of your information as outlined in our policy.


Intellectual Property


All content, branding, and features of Astra Holidays are protected by applicable copyright and trademark laws. You may not copy, reproduce, or distribute any part of the platform without written permission from Astra Holidays.


Disclaimer of Warranties


Astra Holidays is provided on an “as is” and “as available” basis. We do not guarantee that the platform will be uninterrupted, error-free, or meet all your expectations. Use of our services is at your own risk.


Governing Law


These Terms & Conditions are governed by the laws of [Your Applicable Jurisdiction], without regard to its conflict of law principles.


Modifications to Terms


Astra Holidays may update or modify these Terms & Conditions at any time. Continued use of the platform after changes implies acceptance of the revised terms.


Contact Us


For any questions or feedback related to these Terms & Conditions, feel free to reach out:📧 Email: tours@astraholidays.in


Thank you for choosing Astra Holidays - we’re honored to be part of your travel story. 🌍✈️

Shape
Shape
Shape
Shape

Subscribe Newsletter

Get The Latest Updates Into Your Inbox

Subscribe Newsletter

Get The Latest Updates Into Your Inbox

Icon

tours@astraholidays.in

Follow Us On: